The way it usually goes (and has done three times since Xmas) next thing will be a panicky 'phone call from somebody saying: "x is at library y and can't get onto the PC, can you sort it out urgently?" The answer should be "no," but x is invariably the unwitting victim of some fuck-witted personnel management on the part of somebody in the Library Service.
This time, Hetty introduced me to the new girl last week when we passed in the lift lobby.
"You will be giving me Alice's details so that I can get her set up on the networks, won't you?"
Nil since. I've taken steps to get the necessary details directly so that I can get things sorted.
Meanwhile I'm fairly sure that two Library Assistants have left the service some time over the past three months but I don't know which two and nobody's telling. I am very far from being happy about the situation.
"Think of it from their perspective," says Milton, "what difference does it make to them?"
"Compliance with data protection legislation; data security regulations; catastrophic risk to essential systems; unacceptable risk to the corporate network; disruption to services caused by lack of access to essential systems; and unacceptable exposure to the risk of identity theft of customers' details. Aside from that, nothing at all."