Policy Team have decided to grease the wheels of our change process with an afternoon-long change workshop to look at things like business priorities and resource-mapping.
"We need to build a more flexible library service," says T.Aldous, "and make better use of our staffing resources."
So it's been decided to hold it on Wednesday afternoon when nearly all the staff involved have the day off. The thinking is that most libraries are closed on Wednesday afternoon so the workshop won't disrupt the service. This disruption will happen on the other days when staff will have to take the time back.
Unlike a Thursday afternoon, then, when staff aplenty cover the enquiry desks of the main libraries, half of the branches being closed that afternoon.
4 comments:
And? Sounds a perfectly reasonable public-service policy to me!
There is nothing Cow dislikes more than being called in during off hours for a meeting.
Argh-moo!
I enjoy amusing anecdotes like this.
Charlie's Dad: at first sight, yes, until you realise that instead of scheduling the meeting when there's known spare capacity at the front-line we have it when there's no slack watever and then require staff to take the time owing some time later in the week, regardless of capacity and planned activity in the library.
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