They can smell fear

For reasons of my own I've been reviewing Library Service processes and project management.

Between us we've established the correct pattern of behaviour in the aftermath of the usual nonsense. I present it here for the illumination of nations.

The Helminthdale Damage Limitation Toolkit

Did we get away with it?
Yes	Sorted.
No
Can we blame somebody else?
Yes	Sorted.
No
Will anybody make a fuss?
No	Sorted.
Yes
Can we find a scapegoat in the lower ranks?
Yes	Sorted.