When Bronwyn cam down half an hour ago she was accompanied by a little old man who'd wandered into the lift as she set off. She sent it back up to the lending library floor. Thelma's just come down.
"There's an old man in the lift. I've just sent him up to lending."
Bronwyn decided to investigate. It turned out to be the same chap.
"Nay, lass, I'm in t'right place. I only nipped in to use the lavatory."