I'm relieved at having found a solution to part of the problem, right up to the point where I mention it to Noreen. Her response is underwhelming.
"It'll still be weeks before they're finally get rid of them."
By the time we finish the conversation I'm entirely deflated. The latest in a long line of disappointments. Nearly every piece of work I've done this past few weeks has been a dead waste of time. Oh, the work's done and it works OK. It's just that there's only me worrying about any of it. It would be just the same if I didn't bother.
Noreen feels similarly about her work, which is one reason why she's so down. The remorseless torrent of thousands of might-or-might-not-count-as-work books takes its additional toll.
It's all part of working in a service where delivery takes a very poor second place to attendance.