Maisie and Noreen are back from training and not a lot the wiser. The trainer's idea of teching people how to use the new financial system worked on the basis: "If you pressed F12 on the old system you'd now click here, unless it's a creditor's record in which case you'd treat it like pressing F5 on the old system and click there."
Having the training in the Billy Meredith Leisure Centre wasn't such a hot idea either. Maisie's hard of hearing in one ear and struggled to hear the trainer over the noise of the piano in the Over-50s Step Aerobics lesson next door.
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