Up to my eyes in cleaning up after the latest madness I get a 'phone call from Doreen up in Lending.
"A customer's stuck a floppy disk in one of the PCs and can't get it out."
"Is there a way of getting it out?"
"Jiggle it around a bit with a pair of tweezers or some such."
"So you'll come up and sort it out then?"
"But I've not got a pair of tweezers."
"Neither have I. Use a scissor blade or something."
The follow-up came a little later:
"I nearly electrocuted myself with that floppy disk drive."
"You did turn the PC off first?"
"No, of course not!"