Beryl's having a torrid time of it at Senebene, having re-opened for business with building works still in process on the disabled bogs after a couple of weeks. This is one of the customer transactions I overheard:
"I didn't know you were closed the other day."
"We had notices up for a month beforehand. And a sign in the window. And I gave you a bookmark telling you about it."
"Well I didn't know it was closed."
"Didn't you notice I'd stamped you out with a five week loan?"
"Yes, but I just assumed you'd made a mistake."
Beryl's customer care training's starting to wobble.
"The next bugger that says 'I didn't know you were closing' gets barred."
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