Bronwyn is a laid-back sort by temperment, very professional (small and capital P) and a nice person. Decades of coping with Helminthdale Library Service have taught her to be unflappable in a crisis and sanguine in the face of management idiocies that would fell lesser mortals.
"How's it going?"
I asked as I came in this morning.
"We're completely fucked, aren't we?" she replied.