"We're going live with the project providing the corporate call centre access to our LMS so that they can renew loans and register new members over the 'phone.
"Our IT consultants still haven't ordered the software licences so we're going live with the licences that should be being used by a library that's currently got the builders in the roof. I can see myself having to engineer a massive crisis before the buggers actually get round to ordering the software!
"Hope yours is going better!"
Nope.
2 comments:
We've successfully gone live with our call centre. I'll draw a veil over the technicalities but operationally it's going well. (Rather better than the council deserves!!!)
When do we get to hear how you've got on?
s
When I'm feeling strong!
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