We're taking a bit of a breather while the world rearranges its underpants. Meanwhile, the other blog is here.

Wednesday, March 05, 2008

The call of the wild

Great God.

Lurking upstairs in lending I just watched Norma answer the 'phone to somebody who obviously wanted to renew their books. The call went to the desk rather than the counter because that line was busy. Norma wasn't, so could easily have renewed the books within less than a minute.

What she actually did was say: "You need to ring extension 571," and put the 'phone down.

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