Sybil's been and gone and completed a course. It's been the work of years: the course itself took three days but it took Policy Team fifteen years to move from "somebody should take this course" to "somebody will take this course," then another two to get to "please could we have volunteers to take this course" and six months to "the volunteer will go on this course." Unfortunately, the first senior manager she sees on her return is Mary.
"Hello Sybil. How was your course?"
"Really good, I really enjoyed it. There are a few things I need to do to follow things up. Do I need to talk to you or T.Aldous?"
"Oh, there's no need to do anything with it."