- Telling people about CIPFA plus (and encouraging them to say nice things about us);
- Warning them that Catty Library will soon be closed for building works;
- Promoting our Breathing Places events; and
- Encouraging the last stragglers to finish the Big Wild Read.
The fact that three of these directly affect national performance indicators and the fourth is something our Catty customers absolutely need to know is neither here nor there. You cannot have more than two new items at a time.