Towards the end of last week Nancy sent a print job to the printer. For some reason it failed, so the job's just sat there at the head of the queue blocking the way. None of us can kill it because none of us have the network permissions to do so. Nor, it turns out, does the Helpdesk.
"When's Nancy back?" asks the techie.
"You're better off waiting for her to come back in and then ask her to delete the print job. It'll take longer than that to get System Support to get the job done.