Luckily, it worked fine once I put the paper in the tray."The People's Network printer's been out of order for the past four days. Can you fix it?"
"What's it not doing?"
"Nothing."
"No error messages?"
"No."
"What happens when you try to print?"
"Nothing."
"OK, then. I'll have a look at it."
Tuesday, August 26, 2008
Laughing all day
It's times like this that all those years of hardware maintenance training I've never had become so very, very worthwhile...
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4 comments:
Ha, I used to do exactly the same job! The TV comedy show The IT Crowd had the right idea: "Have you tried turning it off and on again?"; though I also use to find "Have you tried plugging it in?", or "Have you turned down the brightness control by mistake?" quite useful.
"What's it not doing?" "Nothing." Sorry, but these people are plebs who can't even use the English language probably. Try turning them off and on again.
I was once told by someone technical that I had to have a 'dongle' plugged in to the back of my machine. I kid you not!
gd: You'll also empathise with this or that.
cb1: There are those who could tell you dark stories about dongles in the backs of computers.
Ooh, ouch and double ouch. The second one's a classic!
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