We're taking a bit of a breather while the world rearranges its underpants. Meanwhile, the other blog is here.

Monday, February 04, 2008

Charm numbers

Only in Helminthdale (I hope!)...

Helminthdale Council is setting up a call centre which will be the telephone user interface to all services in the new financial year. So as not to make people think this is a remote, faceless call centre the council has decided that the call centre won't have a single telephone number. Any customers using the call centre must first of all determine which of a dozen service groupings they need to contact and ring the appropriate number.

Transformational government seems to have passed Helminthdale by.

1 comment:

Anonymous said...

Boolocks [sic]!!!

Done that. I bet we even thought of the bloody stupid idea before you, too.

I wouldn't mind but whichever number you call you get through to the same person!