Only in Helminthdale (I hope!)...
Helminthdale Council is setting up a call centre which will be the telephone user interface to all services in the new financial year. So as not to make people think this is a remote, faceless call centre the council has decided that the call centre won't have a single telephone number. Any customers using the call centre must first of all determine which of a dozen service groupings they need to contact and ring the appropriate number.
Transformational government seems to have passed Helminthdale by.
1 comment:
Boolocks [sic]!!!
Done that. I bet we even thought of the bloody stupid idea before you, too.
I wouldn't mind but whichever number you call you get through to the same person!
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