We need to demonstrate that we're responsive to comments in last year's CIPFA Plus survey.
"They asked for some teenage areas in the library."
"I'll order some bean bags."
We'd probably be tripping over the bloody things now, headlong into the stack of fifty new chairs in the fire exit corridor, had Bronwyn's husband not had a brilliant idea.
"Why not survey your teenage customers to find out what they want?"
So we are. But, sadly, not in time to spend up the money that we've been told all year isn't available for essentials.