It should have been about our cultural change programme (somebody's given us public money to stop being feckless and indecisive) (actually they gave it us a few years ago and you can guess the rest). Instead, what little time that wasn't devoted to saying that they really should do something about discussing the staffing structure was spent dealing with a complaint from Julia and Doreen that "it wasn't fair that they covered for vacancies on the enquiry desk and Jim and Milton should do their share."
This is wrong on so many levels:
- "It's not fair" !?! What sort of puerile argument is that at this sort of management level? No wonder we're treated with scorn by other parts of the council.
- It's a gross waste of taxpayer's money to be paying a high-level manager to do the same job as someone who's paid in buttons to staff the enquiry desk.
- If it isn't a gross waste of taxpayer's money then perhaps the person who's paid in buttons should have salary parity with the high-level manager sitting next to them.
- We say we don't have enough staff to properly serve the number of service points we have in our authority. The Audit Commission says we don't. Government inspectors say we don't. But we must do: we open the doors every day and we keep vacancies open for years on end.
- Perhaps the time spent fatally masking staffing problems could be better spent putting together evidence-based business cases for more staff.
Still, what do I know about these things?