- Looked at the new bookings management system that's been installed.
- Looked at a new PC.
- Talked a great deal about what we could do.
- Listened to the installation engineer as he offered to help us set things up.
"We'll go through the manual and see what settings we want," he says.
"We will decide what we want the system to do in practice and then find out how the system does it," I insist.
All in all a dead wasted opportunity. The installation engineer's been and gone so I'm on my own now with the sure and certain knowledge that some time in the future I'm going to be required to pull a dead rabbit out of a hat.