A colleague tells me that they're having an inspection this week. Good luck to the poor beggar I say. Or perhaps envy, Inspections are always good theatre.
It then occurs to me that we've not had an inspection for more than two years. Time was, we had inspectors coming out of our ears. In fact, I'm not convinced we even had the auditors in last year. Oh we must have done, get a grip Kevin.
It also occurs to me that for the first time in more than a dozen years I can't rattle off the current statutory performance indicators off the top of my head. And what's more, I can't be arsed looking them up. It's not as if we ever work towards delivering to them.
4 comments:
I'm still struggling to understand why a library has to "perform" at all, which shows what Luddite I am.
'Tis the modern lot of the public sector. We don't provide services, we meet targets. The trick is to provide a service under cover of performance management. Anyone with an ounce of sense gets all the requisite ticks in boxes by the mid-point of the financial year so's they can get on with business. So that's the English public library sector out of the loop, then.
Inspectors here in the Land of Topiary connote more of an enforcement function.
As, are your scales weighing correctly? Is your package clearly marked? Is your door wide enough for wheelchair access?
Perhaps when the next inspector arrives in Helminthdale you could confuse him/it with answering these types of questions, instead.
Moo!
"Is your door wide enough for disabled access?" (-:
Post a Comment