We're taking a bit of a breather while the world rearranges its underpants. Meanwhile, the other blog is here.

Tuesday, December 02, 2008

Mysteries in telecommunications

"They've finally gotten the fax line installed at Catty," says Milton.

"So we finally have an opening date for them, then?"

"Er... no. We're waiting for the 'phones to be sorted."

"They've not put the 'phone line in at the same time as the fax?"

"Let's not go there. If you get me started on this one we'll be here all day."

"Aren't we just restoring the existing 'phone line?"

"Let's talk about something else. How's the web site getting on?"


The Topiary Cow said...

In some countries, in some configurations, a phone line can be unplugged from a phone and plugged into a fax machine.


Don't tell. This is probably a highly important secret.


Kevin Musgrove said...

In some countries, you unplug a telephone, do a bit of building work and then plug the telephone back in again.

Ours is not the way of normal men.

Joanna Cake said...

How about they offer you a specially discounted monthly rate and then tell you that the computer will not recognise the specially discounted monthly rate which is why the computer has put your direct debit up by £10 instead of down and it cannot be rectified because it will not accept direct debit payments under £20.

Im sorry, madam, but I cant explain it any more clearly than that. To avoid being hugely in credit, the best thing to do is settle your bill in full quarterly...

But that's what I always used to do by cheque or transfer, it was you that insisted I change to monthly dd and offered me a discount to do so...

And if the computer cant recognise the special discount, how do I know that it will take the correct amount in two months time...?

Mind boggling!

Anonymous said...

What would we do for rubbish customer service without or telecomms industry?

The Topiary Cow said...

"...do a bit of building work and then plug the telephone back in again."

Is this run by politicians?


Richerdsdon said...

You can dial the releavent acress number for the country yoy wish to call.