We're taking a bit of a breather while the world rearranges its underpants. Meanwhile, the other blog is here.

Monday, December 22, 2008

Given the height of the machine and the length of the arc, he is clearly a man without prostate issues

I mention the lack of information to staff about Catty Library to T.Aldous. I also mention that it's unfortunate that we can get information about the refurbished library into the paper but not onto our web site.

"But you updated the information the other week, I saw it."

"Yes, but that was weeks after these articles and I had to make it all up myself."

"Well, you did it so what's the problem?"

"The problem is that library service managers should be taking more of an interest in making sure that we get information about our libraries and services onto the council's web site."

"But that's what you're for."

"Err... No. If I'm given the infomation I'll do my level best to get it online in a timely fashion but if I don't know I can't do."

"Well, you did it."

"Aye, no thanks to you or Julia. Yet you managed to get let the Catty Examiner know what's going on."

"That's down to the council's press office. They did that."

"And where did they get the information from...?"

"Well, of course we worked with the press office. Why wouldn't we?"

"Of course you should. But shouldn't you also be working with your own staff too?"

"That would be down to the press office."

"No. No, no, no, no no. Letting your customers know about your services being delivered in your libraries is your responsibility, not that of the press office."


"No. Your responsibility."

At which point he stalked away and threw some crockery about the staff room.


The Topiary Cow said...

Funny, it is exactly the same here. Nobody ever notifies the web staff of anything.

We finally started putting the date the page was last updated on each web page, just so we'd be off the hook for anything outdated.


Kevin Musgrove said...

I started doing that some while ago, to make the point. The down side is that the people who don't tell you anything then come along and ask why their page is out of date.