The power of positive thinking

Bronwyn and Salome have been doing online book selection since they started their jobs as Branch Librarians in the east side of the Borough. Nancy and Flossie refuse to do online book selection, which means that the Branch Librarians for two-thirds of the west side of the Borough aren't selecting any new stock. When challenged they fall back on the good old

"We've not had any training."

The solution is to tell Bronwyn and Salome to do the book selection for those libraries, too.

The irony is that Bronwyn and Salome haven't had any training and just got on with it. While Flossie and Nancy were in the same training session as Lola this time last year and have conveniently forgotten it.