"It's an application fault."
"We've been using it for years without incident; why would it be an application fault?"
"You'll have to contact the software supplier. They'll have changed something last time they were on the server."
"They're not allowed on ther server. Come to that, neither am I."
"I'm sorry, it can only be an application fault."
"If it's an application fault how come it only doesn't work on our corporate network?"
"Sorry, you'll have to contact the supplier."
Thursday, June 28, 2007
As of ten minutes ago we can no longer get access to the web catalogue on staff PCs. It works fine from the public PCs and my colleague in Pardendale can get on it OK. Obviously someone's been monkeying around with network settings again. I log a call with IT.