An old dear collapsed at Chintz Road Library -- where the "People's Friend" is king. The staff rallied round commendably, checking that she was as comfortable as possible and 'phoning for an ambulance. Unfortunately, the customers couldn't really get into the spirit of the thing: as Jane tended the sick and Wendy rang for the ambulance the ladies in the queue all tutted, sucked their teeth and pointedly tapped their library cards impatiently.
Don't be too hard on the old dears: this must happen all the time at the day centre. I expect it's almost a daily occurence and the novelty's worn off a bit.