We're taking a bit of a breather while the world rearranges its underpants. Meanwhile, the other blog is here.

Wednesday, August 03, 2005

Who helps the help desk?

Phone call:

"We've got a customer who wants to know why he's not getting anything when he goes onto (URL)."

"OK, let's have a look... Web site not found. It doesn't exist."

"So what are you going to do about it?"