"The wi-fi connection's been down for a week."
"Yes. We switched it off."
"Members of the public were using it."
"Err... Yes. It's a public wireless network. That's what we asked you for."
"It needs filtering to stop people accessing porn. You can't be having people accessing porn in council buildings. I'll send you a quote for the work to be done."
"So you've provided us with unfiltered access to the web?"
"If the public are using it it needs to be filtered."
"I know it does. Didn't you realise that when we asked you to supply us with a public wireless network?"
"I'll send you the quote for the work."
Luckily for Henry he had this conversation two days before the payment for the original work was due to be cleared so he put the blocks on it. Which led to this conversation:
"I'm chasing up the payment on the invoice for the public wireless network."
"Good luck on that. When we get a public wireless network we'll see about paying for it."
"You can't do that!"
"I think you'll find that I have."