Over the past few hours every Reference Librarian on this side of the borough has rung Noreen asking what titles are on standing order.
Not only has Noreen provided them with umpteen copies of the standing order list, the Reference Librarians wrote it!
These are the people bringing Knowledge Management into the community...
6 comments:
There comes a time when inefficiency is so blatant one is too embarrassed to point it out. So they get away with it.
Oh for the day when we can once again say "Book Learnin'" rather than "Knowledge Management".
I'm not entirely sure that Knowledge Management means that you know anything. Just like Customer Service.
Pat: for years...
Gadjo: knowledge management is what librarians should do to be making it possible for you to do the book learning.
Madame: yes, it is one of those things that you shouldn't say out loud.
I'm a bit concerned by the implication that you have more than one Reference Librarian. It sounds as if you have a whole team.
Why can't you get along with just the one Assistant Reference Librarian (no Reference Librarian to assist any more), like we do?
It saves all the trouble of Standing Order Lists, you know...
Chris: we have one Assistant Reference Librarian. And a few people who say that they are Reference Librarians.
As you know, I share your concern.
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