There's always someone worse off than yourself.
A colleague elsewhere in the council is struggling with a new casework system. The purpose of the system is the recording of information that may be used in legal proceedings some time in the future, including lots of who said what and when. Consequently there are a lot of fields requiring a lot of narrative text which requires verbatim transcription from other files and/or written notes. And like most modern systems you can hit the tab key to take you down to the next field.
So they're not best pleased to find that this system logs you off in mid-flow as you're typing because it's decided that seeing as you haven't clicked the mouse in the past five minutes this must be an inactive session. So you then have to log back on, search for the record you were working on and try and pick up where you were so rudely interrupted.