How come every time I try to use your computers in Milkbeck Library there's a problem. The network's slow or we can't open attachments or printing's not working and we can never save files on a memory stick. When I lived in Penkage my village library never had any of these problems. Why do you?
Draft response by Systems Librarian:
Because everything this council touches turns to shit; the IT Department tells us what services we're allowed to provide to our customers and the Systems Librarian has the same permissions as the public on these computers.