Why was I not told about this?
You were. I told you that IT would probably report this to the police and that they'd take whatever action they thought appropriate.
Why did I not see the police?
They came to see me.
They spoke to lending staff. They should also have spoken to me.
Could you have provided any useful information about this customer's use of the library?
You are missing the point.
I don't see any problem. Unless you're suggesting that I can't receive any visitors with their being vetted by you beforehand.
The point really being that once Doreen and T.Aldous passed this idiot's emails on to me to sort out they washed their hands of the whole affair and gave no thought as to what would happen if he was caught. Not that I would trust them to do anything about it anyway, not after the case of the man caught doing naughty things in the children's library at Dutch Bend.