They looked up my postcode

On our management system if one of Catty Library's books, for example, gets returned at Dutch Bend it's given the label "returning to home location." Once it arrives back at Catty is should be discharged and it'll become "In" like the rest of the stuff on the shelves.

I've emailed all staff reminding them that all incoming stock needs to be discharged so that any rovers are returned and any reservations triggered. To emphasise the former I pointed out that there's currently over 3,200 items "returning to home location" and they can't all be on the library van ('cos that's still full of bog rolls and mop heads).

"What are you doing about all those books?" I'm asked by T.Aldous.

"Nothing."

"What happens to stock that's 'returning to home location'?"

"With any luck they arrive home. Out of my control. Not my problem."