"We are having complaints about the slowness of the computer, especially from one user. Please could you explain it, and try and speed it up, he says that it has been like this for a week and a half!! I know when I have been off the system crashed and Deidre said that two of you have been rectifying the problem. I have to report this as the gentleman is by my side.
"I have noticed for several weeks when I start this computer that it takes ages to get going, to the point where I think I am doing it wrong."Please can you assist and calm this user down.
"Thank you."
Tuesday, March 02, 2010
Plead the headaches
One of my colleagues in another place has just forwarded this e-mail to me, he is somewhat at a loss as to how to rectify it, particularly as they have five public and one staff PC at this branch.
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6 comments:
There'll be a handle at the side they need to wind up.
Did he check to see if it was plugged in?
Pearl
I find that singing helps me to calm down, the computer may not go faster but I cease to notice its speed while I'm into a good tune. I got the tip from half a dozen or so dwarves.
No.
Try switching it off and on again.
As help desk responses go, this combination is pretty damned good!
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