We're taking a bit of a breather while the world rearranges its underpants. Meanwhile, the other blog is here.

Tuesday, March 02, 2010

Plead the headaches

One of my colleagues in another place has just forwarded this e-mail to me, he is somewhat at a loss as to how to rectify it, particularly as they have five public and one staff PC at this branch.

"We are having complaints about the slowness of the computer, especially from one user. Please could you explain it, and try and speed it up, he says that it has been like this for a week and a half!! I know when I have been off the system crashed and Deidre said that two of you have been rectifying the problem. I have to report this as the gentleman is by my side.

"I have noticed for several weeks when I start this computer that it takes ages to get going, to the point where I think I am doing it wrong.

"Please can you assist and calm this user down.

"Thank you."

6 comments:

Macy said...

There'll be a handle at the side they need to wind up.

Pearl said...

Did he check to see if it was plugged in?

Pearl

wendy house said...

I find that singing helps me to calm down, the computer may not go faster but I cease to notice its speed while I'm into a good tune. I got the tip from half a dozen or so dwarves.

Pat said...

No.

Gadjo Dilo said...

Try switching it off and on again.

Kevin Musgrove said...

As help desk responses go, this combination is pretty damned good!