Hello?

One of the girls in the Acquisitions Team is deaf. As the team's generally assumed to be the people answering everyone else's 'phones they try to make sure to arrange that somebody else is around to cover that function. A neat trick given how few of us there are backstage. Today, for once, the arrangements fall down for an hour or so because of hospital appointments and meetings off site. Which doesn't stop our senior managers and Tilly Floss putting their 'phones through to the Acq. Team for the afternoon. Sigh...