Spirit messages

I get a 'phone call from Milkbeck Library:

"I'm calling on behalf of the volunteer who's doing the family history session. He can't get any of the People's Network PCs to log onto the network."

Two points here: the person ringing was the member of staff responsible for that day's running of the library, including providing access to the Internet for the public; and it's their job to have logged those PCs on at start of play,

Sigh...