I get a 'phone call from a colleague in IT. "I've got a councillor on the 'phone trying to ring Warner Baxter." ...the telephone system's no better... "He wants to get more details on the closure of Raccoonville Library. Who should he be speaking to?"
I take the call and drag T.Aldous away from his latest inability to cope with his email to talk to the councillor. Judiciously, I claim that I don't know what he wants to talk to T.Aldous about.
Raccoonville! I must dig out my tin hat.