There is a bit of a domestic going on at the moment, with no-holds-barred intergalactic sulking going on between Julia and Doreen on the one hand and Norma on the other. It's a finely-balanced battle with dishonours equal to date.
Objectively the argument has to go in Doreen's favour. She's Norma's boss and has told her that a couple of things need doing at Windscape Library because, well they've needed doing for years. Norma has decided that This Is Not Necessary, like the Health & Safety Risk Assessments. Doreen has issued an almost "Just Fucking Do It," which prompted Norma to go whingeing to Julia.
This is where it all goes pear-shaped. Julia decided that this was an opportunity to Show Who Is The Boss.
Norma's counter-offensive is based on "I've been doing this job for years." Which is true enough: Norma's contract of employment is etched in Ogham script on the lintel of the porch to the library.
It looks to be getting nasty, with loads of opportunity for widespread collateral damage. Tin hats at the ready everyone!