'Phone call from Arthur Sixpence, our IT liaison bod. The guy who's been "just about to order" a key piece of software for us for the past twenty five months. Apparently, the bid for funding I submitted in September 2004 for a bunch of projects were approved in March and why haven't I done anything about them? First I know about it, that's why. It's urgent that things get in train as if the money's not spent by March it's lost.
One of the projects involves the software he should have ordered two years ago.
"Can you get that ordered a.s.a.p. Arthur?"
"I'll send you an email about it next week."